Force Finance (WA) is committed to providing you with the best possible customer service experience. Force Finance (WA) is bound by the Privacy Act 1988 (Crh), which sets out a number of principles (National Privacy Principles) concerning the privacy of individuals.
1. “we”, “us”, “our”, “company” and “Force Finance (WA)” , and include any successor or assignee of the Company.
2. “Website” refers to the website with the URL (Uniform Resource Locator) http://www.forcefinance.com.au
3. “Personal information” is any information or opinion, in any form, which identifies an individual or from which an individual's identity is apparent or can be reasonably ascertained.
4. “Sensitive information” is a specific type of personal information that includes health information and information about a persons' race, ethnic origin, political opinions, membership of political, professional or trade associations, religious or philosophical beliefs, sexual preferences and criminal history.
COLLECTION OF YOUR PERSONAL INFORMATION
There are many aspects of our website which can be viewed without providing any personal information. However, you are required to submit your personal information (title, name, address, email address, phone number etc.) for access to some of our customer support features. Other information that we collect will generally include information about any service that you want, any information needed to arrange for that service to be provided to you.
As a prospective client submitting an application with Force Finance (WA) through our website, you are also required to provide personal information and information relating to your skills, qualifications and work history. Further correspondence with us (whether by phone, email or in person) following your online application, will result in you having to provide details of your identification documents such as a driver’s license or passport, financial information, references, police clearance checks, work rights etc.
Personal information will be collected by lawful and fair means and, where appropriate with the knowledge and consent of the individual concerned.
We will collect and use personal information solely with the objective to enable us to arrange, offer or improve the quality or efficiency of any services we provide to you, our customer, or to enable us to perform appropriately as professional legal service providers and seeking to comply with our legal and regulatory obligations.
SHARING OF YOUR PERSONAL INFORMATION
We will protect personal information collected by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We may occasionally appoint other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions etc. Those companies will be permitted to obtain only the personal information needed for the delivery of the service they are appointed for.
USE OF YOUR PERSONAL INFORMATION
Force Finance (WA) does not sell, trade or transfer personal information collected to third parties. For each visitor to reach our website, we expressively collect the following non-personal identifiable information, including but not limited to browser type, operating system, pages viewed while browsing the website, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this website.
Any personal identifiable information collected, will be collected and used solely with the objective to enable us to offer or improve the quality or efficiency of any services we provide to you, our customer, or to enable us to perform appropriately as professional legal service providers and seeking to comply with our legal and regulatory obligations.
In the future, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Greater obligations are imposed on individuals, entities and companies by the National Privacy Principles regarding any collection, use or disclosure of sensitive information of any individual. We will only collect sensitive information from you if:
• you have expressly consented to us doing so;
• we are required to do so by law; or
• the collection is necessary to establish, exercise or defend a legal claim.
ACCESSING YOUR PERSONAL INFORMATION
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
Via our Contact Us page